- What personally identifiable information is collected from you via the website, how it is used and with whom it can be shared.
- What choices do you have regarding the use of your data?
- Security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracy in the information.
Collection, use and sharing of information
We are the sole owners of the information collected on this site. We only have access to information that you voluntarily give us by e-mail or other direct contact. We will not sell or rent this information to anyone. However, your anonymized information may be used for statistical purposes and may be used by other entities belonging to Recyclage Express.
We will use your information to respond to your requests and provide a quality service in the sense of why you asked us. We will not share your information with third parties outside our organization unless it is necessary to fulfill your request, eg. for financial transactions.
Your access and control over your information
You can choose to no longer receive contacts from us at any time. You can do the following at any time by contacting us via the e-mail address or the telephone number indicated on our site:
- See what data we have about you, if any.
- Change / correct the data we have about you.
- Have we deleted all the data we have about you?
- Express any concerns about the use of your data.
We take precautions to protect your information. When you send sensitive information through the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as transactional data), this information is encrypted and securely transmitted. You can check this by looking for a lock icon in the address bar and looking for "https" at the beginning of the webpage address
Although we use encryption to protect sensitive information transmitted online, we also protect your offline information. Only employees who require information to perform a specific job (for example, billing or customer service) have access to personally identifiable information. Computers / servers in which we store personally identifiable information are kept in a secure environment.
To request a service on the site, a user must first complete the registration form or claim form. When registering, a user is required to give certain information (such as name, address, e-mail, etc.). This information is used to contact you about products / services on our site where you have expressed an interest or that may be of interest to you. At your choice, you can also provide additional information (such as gender, preferences, person living in the household) about yourself, but this is not required. However, this information is important for you to benefit from a better service as well as to improve our services.
We ask you for information on our claim forms. To subscribe to our services, from us, you must provide contact information (such as name and address) and financial information (depending on the means of payment chosen). This information is used for billing purposes and to fulfill your requests. If we have difficulty processing a request, we will use this information to contact you.
We share aggregated demographic information with our partners and advertisers. This is not related to any personal information that can identify a particular person.
This site may contain links to other sites. Please note that we are not responsible for the content or privacy practices of these other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Survey and contests
From time to time, our site requests information via surveys or contests. Participation in these surveys or contests is entirely voluntary and you can choose to participate or not and so to divulge this information. The requested information may include contact information (such as name and delivery address) and demographic information (such as zip code, age level). The contact information will be used to inform the winners and reward the prizes. The information in the survey will be used for purposes of monitoring or improving the use and satisfaction of this site.