Privacy Policy

At Recyclage Express (www.Recyclage-Express.ch), we are committed to protecting your privacy. This policy explains how we collect, use, share and protect your personal information when you use our website and services. ย 

1. Information we collect

We collect the following information:

  • Information you provide to us directly:
    • Name, address, email address, telephone number, and other contact information when you fill out forms, request a quote, or register for our services.
    • Financial information (payment details) required to process transactions.
    • Any other information you choose to provide to us (e.g. preferences, household information).
  • Information collected automatically:
    • Website usage data (pages visited, time spent, etc.) via cookies and similar technologies (see โ€œCookiesโ€ section below).
    • Technical information (IP address, browser type, operating system) for system administration and improving our services.

2. Use of your information

We use your information to:

  • Provide, maintain and improve our services.
  • Process your requests and transactions.
  • Communicate with you (answer your questions, inform you about our services, special offers, or policy changes).
  • Personalize your experience on our site.
  • Perform statistical analyses to improve our services.
  • Comply with our legal obligations.

3. Sharing your information

We do not sell or rent your personal information. We may share it in the following cases:

  • With your consent.
  • Service providers: We may share information with third parties who help us provide our services (e.g., payment processing, web hosting, data analysis). These providers are required to protect your data.
  • Entity belonging to the company Recyclage Express: Your anonymized information may be used for statistical purposes.
  • Legal obligations: We may disclose your information if required by law or to protect ours or others' rights, property, or safety. ย 

4. Your Rights and Choices

You have the right to:

  • Access to your personal data.
  • Rectify inaccurate information.
  • DELETE your data (subject to certain legal exceptions). ย 
  • You oppose to the processing of your data for direct marketing purposes.
  • Restrict the use of your data in certain circumstances.

To exercise these rights, please contact us using the contact details provided below.

5. Security of your information

We take technical and organizational security measures to protect your data against unauthorized access, loss, destruction or modification. This includes:  

  • Encryption of sensitive data (e.g. payment data) during transmission.
  • Limited access to personal data to only those employees who need it.
  • Data storage in a secure environment.

6. Cookies

Our site uses cookies to:

  • Improve your user experience.
  • Analyze site usage.
  • Personalize content and ads (with trusted partners, such as Google Analytics).

You can control the use of cookies through your browser settings.

7. Links to other sites

Our site may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to read their policies.

8. Surveys and competitions

Participation in our surveys and contests is voluntary. Information collected may be used to improve our services or notify winners.

9. Changes to this policy

We may update this Privacy Policy. We will notify you of significant changes by email or through a notice on our site.

10. Contact us

For any questions regarding this policy or your personal data:

Consent

By using our site and services, you consent to the collection and use of your information as described in this policy. You may contact the company at any time to withdraw your consent.  

Key improvements:

Consent: Addition of a consent clause and termination thereof.

Clear and numbered structure: Makes reading and understanding easier.

Simple language: Avoid excessive legal jargon.

Transparency: Clearly explains what information is collected, why it is collected and how it is used.

User rights: Highlights users' rights regarding their data.

Contact details: Provides clear ways to contact the business.

Updates: Specifies how users will be notified of changes.

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